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Large Midwest Renal
Practice Physician
"Our board made the decision to outsource our billing
to IPC after an outside audit of our in-house billing department
revealed many problem areas. This was no easy decision since
we had the same billing staff for over ten years. I am happy
to report that we are now collecting more revenue, capturing
previously missed charges and we now receive reports that
allow us to truly manage our practice."
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As a full-service billing
company, IPC can provide you with:
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• a user-friendly
integrated scheduler,
• demographic and charge entry,
• electronic claims filing,
• A/R follow-up,
• denial management,
• refund processing and
• in-house patient collections. |
In addition, IPC’s
technology provides clients with real-time, secure, online
access to all of their patient information. You'll
even have the option of being "live" on our computer
system. This allows your staff to use our integrated scheduler
and/or to view patient billing information.
We also scan all charge
documents, insurance company EOBs and payment receipts.
Every six months, you will receive a CD(s) containing all
of these scans. If you want, and if you’re "live"
on our system, you can easily view these documents through
a secure VPN connection. The advantage is that everything
is still available to you but you don’t have to take
up precious space storing boxes of paper.
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A Sports Medicine
Surgeon
"Two years ago we were forced to terminate our contract
with IPC Billing when we merged our practice with a large
multi-physician group. Consequently, my collection rate dropped
so significantly that my practice was no longer profitable.
I have since started my own practice, and with IPC as my billing
partner, I feel in control again."
A Solo Ophthalmologist
"I can finally sleep at night. I know that IPC Billing’s
capable staff is diligently following up on all of my claims
and maximizing my collections. I now can focus my energy on
patient care."
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With
IPC, you will...
...collect more money.
Our clients enjoy higher collection rates and fewer days in
A/R. What does this mean? As a client, you collect more money
and collect it faster. We’re able to do this because
we work outstanding claims promptly, we’re tenacious
about collecting money you’re owed and we fight for every
dime. It’s a well known fact that physicians only fight
35% of denied claims. But IPC fights 100%. We also never ask
you to refund a payer until we’re absolutely sure the
refund is due.
...receive personalized
service.
When you or your employees call IPC, you will always talk
to a real person – no phone trees or automated attendants.
And, in most cases, your questions will be answered immediately.
You will have a primary contact person at IPC and if your
question is more complicated or requires administrative input,
you will have access to IPC’s billing owners – both
former practice administrators. Your patients can contact
us via a toll-free number. We are always courteous and professional.
...get competitive pricing.
Even though 100% of your work is done in the USA by American
workers, you'll still get pricing that's competitive with
the many "USA-based" billing companies who send
their clients' processing offshore to other countries.
...have all the
information you need to run your practice.
Routine monthly reports are easy to understand and relevant
to your practice. Special reports are also available on request.
If you prefer to monitor your practice’s financial performance
in real time or even "drill down" to specific patient
data, we offer an interactive online dashboard reporting feature.
IPC's Billing Audit Service
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Are your days in A/R
too high and your net collection percentage too low? |
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Is your front desk
collecting 98% or more of patient copays and amounts
due? |
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Do you know your billing
staff's error rate? Is it within industry norms? |
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Are unpaid claims
worked in a timely manner? Or do billers simply write-off
collectible charges because its too much trouble to
work them? |
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Would your staff pass
our billing test that measures basic billing competency? |
If you're not happy with the answers to these questions or
you think your bottom line doesn't reflect how hard you're
working, you may want to consider an IPC billing audit.
Our audits are comprehensive and concentrate on processes
that will optimize your practice's financial health.
We examine actual claims data and reports, look for weaknesses
in your charge-capture process, evaluate the timeliness and
accuracy of charge entry and analyze a sample of your rejected
or unprocessed claims. We then review your posting routines
to see if your practice management software has been optimized
for efficiency. And finally, we look at your financial checks
and balances to evaluate employee risk and offer suggestions
about your staffing ratios.
After the audit, we provide a detailed written report of our
findings with real-world recommendations that include specific
guidance to your billing staff. Depending on our findings,
we would also be happy to propose a business-office staff
training program to correct any problems the audit has highlighted.
Next: Have questions?
Get them answered on our FAQ page.
Or if you're ready to discuss your
billing needs right now, give
us a call.
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